Privacy Policy
Shipping Policy
SUPPORTED SHIPPING ZONES
We ship to all 50 states in the United States,
United Kingdom, Canada, Mexico, Australia and Japan.
FREE SHIPPING OPTIONS
From time to time we may offer discounted
or free shipping for a specific time frame or
promotion.
SHIPPING COST
We charge a flat rate of $0.20 for all single bag coffee shipments including coffee
subscriptions in the USA and around $25
outside the USA.
TIMES
We currently shipping from either Fed Ex, UPS or USPS Ground which will deliver your
order within 2-8 days. We ship from Los Angeles, CA.
QUESTIONS
Please feel free to visit our comments page if you have any additional questions, concerns or special shipping requests. We are always happy to accommodate special requests!
Return Policy
First off, we owe you our gratitude for becoming a customer. Thank you! Like you, we are customers of a lot of other company’s products and services and demand that we receive what we were promised. If we have failed to deliver on our promise to you, we will do whatever we can to make it right.
SINGLE BAG COFFEE
If any of our single bag coffees under performs to your satisfaction, please visit our comment page and we will arrange a full refund minus shipping costs.
SUBSCRIPTIONS
Subscriptions can be cancelled at any time given 48 hour notice. We will try to accommodate cancellation requests with a shorter notice period but make no guarantees of being able to stop an order with less than 48 hours notice due to the automated nature of our fulfillment process
COFFEE BREWING AND OTHER NON- FOOD PRODUCTS
If any of our non-food products under performs to your satisfaction, please visit our comment page and we will arrange a full refund minus shipping costs.